Privacy Policy
Last update:
Sunday, June 1, 2025
When you use our services, we may collect basic information like your name, email address, and usage data to help us improve your experience. We never sell your data to third parties. Any third-party tools we use are carefully selected to ensure your data remains secure.
Privacy Policy
Effective Date: 17 February 2026
Last Updated: 17 February 2026
Introduction
Raider Adventure ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
By using our website, booking our tours, or interacting with us, you agree to the terms of this Privacy Policy.
Who We Are
Business Name: Raider Adventure
Business Type: Adventure tour and outdoor experiences provider
Location: South Africa
Email: [Insert Email Address]
Phone: [Insert Contact Number]
What Information We Collect
We may collect the following types of personal information:
3.1 Personal Identification Information
Full name
ID number or passport number (where required)
Date of birth
Contact details (email, phone number, address)
3.2 Booking Information
Emergency contact details
Medical conditions or allergies (where relevant to tour safety)
Participant waivers and indemnity forms
Travel preferences
3.3 Payment Information
Billing details
Proof of payment
Transaction records
(Note: We do not store full card details if processed through a third-party payment gateway.)
3.4 Website Information
IP address
Browser type
Cookies and usage data
How We Collect Information
We collect personal information when you:
Make a booking
Fill out a form on our website
Contact us via email, phone, or social media
Subscribe to newsletters or marketing communications
Participate in a Raider Adventure tour
Why We Collect Your Information
We collect and process your personal information for the following purposes:
To process bookings and payments
To ensure participant safety during tours
To communicate important tour information
To respond to inquiries
To comply with legal and safety requirements
To improve our services
To send marketing communications (only if you consent)
Sharing of Information
We do not sell your personal information.
We may share your information with:
Accommodation providers
Activity partners or guides
Payment service providers
Emergency services (if required)
Legal authorities where required by law
All third parties are required to respect your privacy and comply with applicable data protection laws.
Data Security
We take reasonable technical and organisational measures to protect your personal information against:
Loss
Unauthorised access
Misuse
Alteration
Disclosure
However, no system can guarantee complete security.
Retention of Information
We retain personal information only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal, tax, or accounting requirements
Resolve disputes
Your Rights (Under POPIA)
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing for marketing purposes
Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, contact us at:
raideradventure4x4@gmail.com
Cookies
Our website may use cookies to improve user experience and analyse website traffic. You may disable cookies in your browser settings.
Marketing Communication
We will only send promotional emails if you have opted in.
You may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
Raider Adventure reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Raider Adventure
Email: raideradventure4x4@gmail.com
Location: South Africa